Sales & Service Fundamentals

Prepares students for a successful transition to a service occupation.

Sales & Service Fundamentals is a transition-focused program.

This program is designed to provide students the knowledge, skills, and aptitude necessary to succeed in a service occupation. Students will develop employability skills and the competencies necessary to transition to a work environment.

Sales & Service Fundamentals offers a balance of classroom academics and practical application in various supervised community-based vocational settings.

Annual re-application is required.

Who may participate?
High school students may apply. Placement in the program is determined by the student’s educational team. Annual re-application is required.

What should I consider about myself?
  • Good attendance
  • Common sense regarding safety factors
  • Willingness to work
  • Self-motivated
  • Ability to work well with others
  • Good attitude
 
Successful experiences in these courses will help prepare you for this program:
  • Basic Math
  • Reading and Writing – Basic
  • Keyboarding – Basic
 
What kind of jobs are available to me upon completion of this program?
  • Service occupations
  • Inventory clerk
  • Warehouse worker
  • Salesperson
  • Counter, delivery person
  • Stocking, receiving, shipping

Student Organization

What skills will I learn?

  • Employability skills
  • Human relations
  • Customer relations
  • Communication skills
  • Telephone skills
  • Organization processes
  • Stocking procedures
  • Shipping processes
  • Receiving transactions
  • Physical inventory
  • Inventory control
  • Hospitality services
  • Business forms

What types of equipment are used:

  • Bins
  • Dollies
  • Two-wheelers
  • Telephone
  • Computer inventory programs
  • Cash register
Where do you want to go?

Inventory Clerk, Warehouse Worker, Salespers, Stock Person, Receiving & Shipping

Programs Focused on Transition

Credits

4.0 Elective

Instructor

Due to inclement weather conditions, CVCC will be closed Tuesday, January 21 and Wednesday, January 22. All day and evening classes are canceled.

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