Sales & Service Fundamentals

Prepares students for a successful transition to a service occupation.

Sales & Service Fundamentals is a transition-focused program.

This program is designed to provide students the knowledge, skills, and aptitude necessary to succeed in a service occupation. Students will develop employability skills and the competencies necessary to transition to a work environment.

Sales & Service Fundamentals offers a balance of classroom academics and practical application in various supervised community-based vocational settings.

Annual re-application is required.

Who may participate?
High school students may apply. Placement in the program is determined by the student’s educational team. Annual re-application is required.

What should I consider about myself?
  • Good attendance
  • Common sense regarding safety factors
  • Willingness to work
  • Self-motivated
  • Ability to work well with others
  • Good attitude
 
Successful experiences in these courses will help prepare you for this program:
  • Basic Math
  • Reading and Writing – Basic
  • Keyboarding – Basic
 
What kind of jobs are available to me upon completion of this program?
  • Service occupations
  • Inventory clerk
  • Warehouse worker
  • Salesperson
  • Counter, delivery person
  • Stocking, receiving, shipping

Student Organization

What skills will I learn?

  • Employability skills
  • Human relations
  • Customer relations
  • Communication skills
  • Telephone skills
  • Organization processes
  • Stocking procedures
  • Shipping processes
  • Receiving transactions
  • Physical inventory
  • Inventory control
  • Hospitality services
  • Business forms

What types of equipment are used:

  • Bins
  • Dollies
  • Two-wheelers
  • Telephone
  • Computer inventory programs
  • Cash register
Where do you want to go?

Inventory Clerk, Warehouse Worker, Salespers, Stock Person, Receiving & Shipping

Programs Focused on Transition

Credits

4.0 Elective

Instructor